TRACKING & TRACING
Preventing Misuse of COVID-Related Tech
Preventing and reducing the
spread of the COVID-19 virus is
a public health priority. Over a
million people have died, and
although early reports suggest
vaccines will be available by
early-2021, it will take time before
we learn about their long-term
effectiveness.
Targeted lockdowns significantly reduced exposure
and death rates. Human rights law permits states
to impose restrictions at the time of a public
emergency. Social distancing, isolating those
exposed to the virus, and testing, tracing, tracking
and treating the sick all continue to be legitimate
priorities. However, protecting health can clash
with the right to privacy and the right to political
participation, and also raises the risk of other civil
liberties – such as freedom of expression, security
of person, and freedom from restrictions – being
curtailed. Certain human rights are derogable, but
certain core rights are not.
Human rights risks have grown as governments
deployed crime prevention methods and technologies
to tackle the spread, in some cases treating patients
as potential criminals. The regulatory framework is
inadequate. COVID-19 responses in many instances
suffer from lack of transparency, and there are
questions over accountability and surveillance.
Adding further complexity, tests for the virus are
not always accurate. Some policies go too far in
monitoring people, alongside concerns about
responsible business conduct.
prevent spread, but may themselves lead to
further risks to rights protections.
Companies that use or deploy such technologies
are central actors in this context, as the
effectiveness of these tools rests on the assumption
that everyone has a smart phone and access to
high-speed networks. The technology is not failsafe; it is approximate (identifying location, but
not elevation), and people can game the system
(for example, by carrying multiple phones). App
developers access and retain far more data than
is strictly necessary. This is infrastructure for
surveillance, not health-care.
“
Responsible tech companies
will need to work with privacy
experts and human rights
lawyers to ensure that in trying
to build a healthy society they
do not end up constructing a
surveillance state.
”
In the year ahead, companies developing these
and other technologies to combat COVID-19
will have to demonstrate that their products
are necessary, proportionate, applied in a nondiscriminatory manner, and legal. Responsible
tech companies will need to work with privacy
experts and human rights lawyers to ensure that
in trying to build a healthy society they do not
end up constructing a surveillance state.
Employee monitoring, including movement and
proximity tracking is a mounting concern. Tools
such as QR codes, electronic anklets, and bracelets,
technologies like facial recognition, geo-fencing,
and drones have been deployed, ostensibly to
& Human Rights
2021 Business
Top 10 Issues
Institute for Human Rights and Business
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