29 RECOMMENDATIONS  Improve accessibility of claims forums must be considered by state bodies o This includes provision of free interpreters and translation services and offering times and locations migrant workers can more easily attend, particularly for those living or working far from the capital where the principal forum is based. For example, Nepal has established decentralised locations at the district level for filing and mediation of claims, closer to migrant workers’ places of residence. o Establishing Migrant Resource Centers in multiple locations in rural and urban areas are also to be considered. (Migrant Justice Institute, 2021) o Documentation of grievances of returnees should be collected at ports of arrival and departure. (CS & Rajan, 2021)  Extend Wage Protection Systems to vulnerable populations such as domestic workers and irregular migrants o These need to address opportunities for employer wage manipulation (such as miscalculation of overtime, end of service payments, annual leave payments or improper deductions) (Migrant Justice Institute, 2021) o Government assistance must be provided for undocumented workers to claim wages before deportation. (Migrant Justice Institute, 2021)  Bolster efforts among migrant community associations, civil society, and Missions to effectively use technological solutions to grievance redressal and legal mechanisms. Technology also needs to be developed for migrant use, particularly aiming at ease of access and accessibility. o Leverage technology solutions to review and monitor practices of recruitment agencies better. (Migrant Forum in Asia, 2021) o Enable workers to access recovered wages through banks in their home country by developing a transnational settlement distribution mechanism (Migrant Justice Institute, 2021) o Encourage all workers, especially those who found jobs through the 'visit visa route’, to register with missions. The registration with missions helps the workers to file grievances.  Adapt inspection mechanisms to promote compliance in the sector, including by establishing the conditions under which labour inspectors may be granted access to household premises as the workplace of domestic workers (ILO, 2021) Disclaimer: The figures, statistics within the report are based upon the limited documentation of cases submitted to the JFWT platform or separately to MFA. It does not intend to implicate any country, government, industry, employer, etc.

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